FREE SHIPPING ON ORDERS $75+

HELP CENTER

Frequently Asked

The stuff parents ask us most.

How long does shipping take?+

Most orders ship within 1–2 business days and arrive in 3–5 business days. Free shipping on orders over $75.

What is your return policy?+

30 day happiness guarantee. If your kid isn't obsessed, send it back for a full refund.

Are your toys safe?+

Every toy is CPSIA certified and independently tested for lead, phthalates and small parts by age range.

Do you offer gift wrap?+

Yes, choose gift wrap at checkout. We use recycled kraft paper and cotton twine.

Can I change or cancel my order?+

Reach out within 2 hours of ordering and we'll do our best. After that it may already be packed.

Do you ship internationally?+

Right now we ship to the US and Canada. International coming soon.

Are batteries included?+

For electronic toys, batteries are included unless noted on the product page.

Do you restock sold out items?+

Most bestsellers restock every 2–4 weeks. Join the newsletter for restock alerts.